
07 Oct Webinar: Virtual Check-In & Touchless Utilization Clinical Experience
Tackle Patient Access virtually with a full day of education. HFMA Region 5 will host five webinar sessions on Tuesday, October 13. The sessions are FREE. During the first session from 8:30 am-9:30 am CST, our CEO Lori Intravichit and Rebecca Tarr, CEO of MedPerformance, will discuss Virtual Check-In and Touchless Utilization Clinical Experience! You can register here.
Virtual Patient Access & Utilization Review Is The Future Of Healthcare | October 13, 2020 – 8:30 AM-5:30 PM CST
The discussion will center around:
- How to defend the frontline staff from physical contact with the patient while still providing a great patient experience.
- A current experience by front line staff; quotes from real-time situations.
- Management of remote staff.
- How to keep the patient experience great with minimum physical exposure to your staff.
- What tools will you need to succeed.
Learning objectives:
1. Identify opportunities for Patient Access and Utilization Review Staff to work remotely.
2. Look to the future and identify how to eliminate unnecessary patient contact.
3. How to continue to provide a great patient experience while protecting your front line staff.
4. How to keep your remote staff accountable.
It’s a great time to discuss your goals together. Contact us or call (727) 278-3009 and we can set a time to talk!
Lori Intravichit
CEO – Sunlit Cove Healthcare Consultants
Lori Intravichit is the CEO of Sunlit Cove Healthcare Consultants. She has over 25 years of healthcare experience holding numerous leadership roles in healthcare administration senior management within both provider and payer organizations.
Throughout her career, Lori has worked in many departments and capacities within healthcare administration. The diversity in her career crafted a vast knowledge of healthcare administration. Lori is able to see the “whole picture” with an objective view of a particular situation which can be a rare asset to many organizations. She is highly skilled in strategic planning, establishing priorities, motivating teams and the evaluation of needs assessment.
Lori has advised clients in multiple healthcare industry segments, including health insurance providers, hospital revenue cycle, multiple and single facility projects, and legal contract dispute resolution. Her leadership roles include: Director and Vice President of Operations, Manager of Provider Networks, Director of Utilization Review, Director of Provider Relations and Director of Hospital Payment Resolution. Lori and Sunlit Cove Healthcare Consultants are proud to be a certified Woman-Owned Small Business.
Rebecca Corzine Tarr
CEO – MedPerformance
Rebecca Corzine Tarr is the CEO of MedPerformance, a Revenue Cycle Consulting Company that specializes in denials and appeals through software and consulting services. She has over 25 years of experience in health care, which includes 22 years in Revenue Cycle / Case Management at four different acute care hospital systems. Prior to forming MedPerformance, Rebecca was the Associate Vice President of Revenue Cycle, at a multi-hospital system in Florida where she was responsible for over $32 million dollars of revenue enhancements in a three-year period.
Rebecca holds both a Florida CPA and RN license. She is a Certified Healthcare Financial Professional through HFMA and an Accredited Case Manager through the American Case Management Association. She has been an adjunct faculty member at the University of South Florida, College of Business, Finance Department for over 20 years.
Other Sessions:
Patient Access: Provide Price Transparency that Patients Want and the Government Requires
Preserving the Patient Financial Experience Virtually
Integration of Clinical Delivery and Revenue Cycle in the new Digital Health Frontier
What Story Does the Data Tell? One System’s Approach to Covid-19 Telehealth & the Patient’s Journey

Sunlit Cove Healthcare Consultants
We provide management and consulting services to help healthcare businesses run efficiently. Navigating the dynamic and complex revenue cycle management is a challenge for many health plans, health care vendors, and providers. Our consulting services are available to assist with your day-to-day operations and provide expertise in growth and change management. We manage all aspects of your enterprise from the development of the revenue cycle management process to the completion of your business cycle.
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