Process Improvement
Hospitals & Medical PracticesRecognition for the necessary process improvement is very often overlooked and only identified because of inadequate results. In the continually changing healthcare environment, ongoing identifications of future process improvement are vital to a well-run operation.
Assessment of the work flow in all areas of revenue cycle management
This assessment includes all areas revenue cycle from the moment the patient registers and receives services through the coding, billing and claim submission cycle. The communication between these departments is vital to a timely collection and accurate claims payment.
Focused review of PFS office process and coordination with all areas of revenue cycle management
This is a targeted review of the back office departments that include billing, collection, payment posting, claims appeal and vendor management. The coordination of these departments greatly affects the turn around time of claims payments and their accuracy.
Managing complex transitions projects based on growth management requirements
Independent mentors for management and staff can help provide an objective review of the current process and procedures. Often the management and staff are not on the same page. This leads to an inability to complete needed process changes efficiently. Independent subject matter experts can effectively bring the staff and management to work together. The coordination of process change will be the responsibility of the project manager which allows the current management time to be able to lead the transition. The project manager will hold the burden of hands-on synchronization of the project details.
Complimentary Process Review
Let us review your "new-normal" policies and procedures and evaluate the long-term sustainability of quick pandemic fixes.
Our Complimentary Process Review Includes:
- overview report on your current process
- workflow chart
- recommendations for improvement that you can implement yourself
Ensuring Our Clients Rapidly Achieve Their Financial and Operational Goals
Our focus is to help your business grow and run smoothly. We understand the challenges faced with the claims processing and recovery environment. Sunlit Cove Healthcare Consultants provide professional subjects matter experts in the healthcare industry to enhance your business. Our consulting services are available to assist with your day-to-day operations and provide expertise in growth and change management.
Revenue Cycle Management Services
Our focus is to help your business grow and run smoothly. We understand the challenges faced within the claims processing and recovery environments. We understand the need to expand telehealth services in our current situation. Telehealth is working, but only if integrated with the right infrastructure and processes.
Experts
Our team of experts at Sunlit Cove Healthcare Consulting have a diverse skillset which allows us to focus on the unique challenges facing the healthcare industry and private or nonprofit physicians’ practices today. Our combined years of expertise in healthcare administration enables us to effectively analyze constraints, problem areas, and challenges.
Leadership | CEO
Lori Intravichit is the CEO of Sunlit Cove Healthcare Consultants. She has more than 25 years of healthcare experience. Lori has extensive experience in healthcare administration in senior management roles within both provider and payer organizations.