Your long-term RCM director decided to leave your hospital/health system unexpectedly. In a current staffing healthcare shortage, your organization faces a considerable gap. A gap that might cause a cultural shift within your RCM department and might spread to other areas of the hospital.

The good news is that the vacancy allows the organization to embrace a new opportunity, a new fresh start, and an opportunity for further growth. The bad news is you need to fill the position right now, and the average time to find the right candidate is about four to seven months.

Any executive position plays a crucial role in getting it right. You do not want to make a rushed decision that would force you to do more damage control down the road.

This is the time where quality interim management partnership comes into play. A qualified interim leader understands the challenging situation, keeps the established organizational objectives moving forward, and helps you evaluate and set the stage for success for the next permanent leader.

Lori Intravichit, CEO of Sunlit Cove Healthcare, said:

Finding the right leadership for your hospital is a time-consuming process. In the interim, during any type of leadership transition, it is essential to have the empty role filled. This will ensure continuity of the revenue management and patient services. With a quality interim partnership, hospitals can prepare for the permanent executive who will provide strong leadership and guidance for years to come.

There are 2 main misconceptions about interim management:

1. Interim management is a glorified “babysitter” waiting for a new leader to “figure it out.”

2. Interim leader will do complete “360” and redo everything that was done in the past, and when the permanent leadership is in place, it will all have to be redone again.

Let’s clarify the main objectives. The purpose of the interim manager is to assist with a wide range of healthcare organization factors like the continuity of revenue cycle operations, finding a solution to current fiscal challenges, ensuring operational effectiveness, patient satisfaction, case management, and succession planning.

Sunlit Cove Healthcare team provides qualified interim directors and executives that assure smooth transitions and optimize effectiveness and are ready to hit the ground running. We work on a flat fee basis that will allow your budget not to fluctuate. Contact us or give us a call at (727) 278-3009 to get started.

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Sunlit Cove Healthcare Consultants

We provide management and consulting services to help healthcare businesses run efficiently. Navigating the dynamic and complex revenue cycle management is a challenge for many health plans, health care vendors, and providers. Our consulting services are available to assist with your day-to-day operations and provide expertise in growth and change management. We manage all aspects of your enterprise from the development of the revenue cycle management process to the completion of your business cycle.

Revenue Cycle Interim Management: