At Sunlit Cove Healthcare, we specialize in providing interim Revenue Cycle Administration, that includes Directors, Managers, Collectors, Billers, Utilization Review, Case Management, and A/R Cleanup services. We’re not only a staffing agency; we provide revenue cycle experts who are fully managed and overseen by our management team. We’re your go-to solution when you need immediate support.
The business office had to identify the credit balances that needed to be refunded vs. the accounts that required a financial adjustment. Sunlit Cove Healthcare consultants remained on-site for continuous follow-up and management training to ensure the tracking review was monitored daily. The credit balances met compliance standards within 120 days of the implementation of the new process and tracking system.
Sunlit Cove Healthcare consultants interviewed and hired all staff, developed, completed all policies and procedures in addition to leading all training sessions for the new employees. The department was continually run by Sunlit Cove Healthcare consultants for nine months until the right candidate was identified and hired.
The business office that was not posting as much as 30% of the payments received on a monthly basis was able achieved 100% compliance within the first 30 days of Sunlit Cove Healthcare's team new process implementation.