Cost effective revenue cycle change management healthcare solutions from patient access to process improvement, interim management, policy and procedures, contracts, audits, vendor management and training.
Our focus is to help your business grow and run smoothly. We understand the challenges faced within the claims processing and recovery environments. Sunlit Cove Healthcare Consultants provide professional subjects matter experts in the healthcare industry to enhance your business. Our consulting services are available to assist with your day-to-day operations and provide expertise in growth and revenue cycle change management.
For some of the physicians’ practices, the transition to telehealth has been easier than for others. The recent Covid-19 outbreak forced several healthcare providers to implements telehealth infrastructure overnight and become familiar with new technologies.
Telehealth is quickly becoming one of the key elements of any physician’s practice. Adequate telehealth infrastructure with online patient registration, insurance, and benefits verification, charge capture, and claims processing is essential.
Complimentary Process Review
Let us review your "new-normal" policies and procedures and evaluate the long-term sustainability of quick pandemic fixes.
Our Complimentary Process Review Includes:
- overview report on your current process
- workflow chart
- recommendations for improvement that you can implement yourself
Navigating the dynamic and complex revenue cycle change management arena is a challenge for many health plans, health care vendors, and providers.
We simplify it.
Implementation of the new process and tracking system
The business office had to identify the credit balances that needed to be refunded vs. the accounts that required a financial adjustment. Sunlit Cove Healthcare consultants remained on-site for continuous follow-up and management training to ensure the tracking review was monitored daily. The credit balances met compliance standards within 120 days of the implementation of the new process and tracking system.
New department development
Sunlit Cove Healthcare consultants interviewed and hired all staff, developed, completed all policies and procedures in addition to leading all training sessions for the new employees. The department was continually run by Sunlit Cove Healthcare consultants for nine months until the right candidate was identified and hired.
100% compliance within the first 30 days
The business office that was not posting as much as 30% of the payments received on a monthly basis was able achieved 100% compliance within the first 30 days of Sunlit Cove Healthcare's team new process implementation.
Revenue Cycle Management Services
Our focus is to help your business grow and run smoothly. We understand the challenges faced within the claims processing and recovery environments. We understand the need to expand telehealth services in our current situation. Telehealth is working, but only if integrated with the right infrastructure and processes.
Experts
Our team of experts at Sunlit Cove Healthcare Consulting have a diverse skillset which allows us to focus on the unique challenges facing the healthcare industry and private or nonprofit physicians’ practices today. Our combined years of expertise in healthcare administration enables us to effectively analyze constraints, problem areas, and challenges.
Leadership | CEO
Lori Intravichit is the CEO of Sunlit Cove Healthcare Consultants. She has more than 25 years of healthcare experience. Lori has extensive experience in healthcare administration in senior management roles within both provider and payer organizations.
Memberships and Affiliations
